Building on an award-winning career as a financial services leader, Dana is taking that experience and her passion for encouraging others as she leads engaging keynotes and workshops on being the leader you were meant to be. Through storytelling, humor, and real-life scenarios, Dana will inspire leaders to find joy in building a team and seeing that team thrive. By the end of your time with Dana, you will feel invigorated as a leader and see the value you bring to your team and company.
Dana's Most Popular Talks
Dana's Testimonials
"We’ve had wonderful opportunities to host Dana on-site and virtually. What can I say other than, “She’s FANTASTIC!” The stories and experiences in her book, Jackfruit Leadership, are so relatable. The other great thing is her guidance makes these topics conversational and gives you direction on how to effectively address issues and how to be more aware as we grow as leaders. I’ve received such positive feedback from colleagues and look forward to continuing to leverage her guidance."
Kim Reed, SVP, Selene Finance
“Dana has a passion for people and strives to ensure they understand the concepts she teaches and how to integrate them into their daily work. She is an expert on leadership and her strength is her ability to understand a business and adjust to provide the best experiences for the audience.”
​
ElMond T.
HR Business Partner
Dana Dillard’s work with the USFN as a keynote speaker has been nothing short of transformative. Her insight and passion for fostering collaboration elevated our event, and the organization’s ability to support the mortgage servicing industry. Dana’s deep knowledge and approachable style inspired meaningful dialogue and innovation. She is a true advocate for professionalism and progress in the default servicing space.
​
Liz DeSilva on behalf of USFN.
About Dana
Hello
Starting her career as a call center agent and working her way to the C-Suite, Dana Dillard is an award-winning leader in financial services. She is known for her collaborative style and humorous personality, and she has a heart for the customers she has served for over 30 years. Whether leading call center operations, handling the customer complaints area, or being the star witness for the company in litigation, Dana has experienced a robust career focused on collaboration and building people up. It was Dana’s curiosity about how teams perform that led her to pursue a master’s degree in Inclusive Leadership and this combination of experience and education culminated in her debut book, Jackfruit Leadership. When she’s not working on her next book, you can find Dana doing keynote speeches and workshops where she helps managers evolve into the type of leaders they were meant to be. Dana lives in Colleyville, Texas with her husband of 29 years, Todd, her two kids Brandon and Loretta, plus the family dogs Karma and Skillet.